Privacy policy
This Privacy Policy describes how Tecgear shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tecgear-shop.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, improve our Services, comply with applicable legal obligations, enforce our terms of service, and protect the Services and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
- Contact details: name, address, phone number, and email.
- Order information: name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: username, password, security questions, and other information for account security.
- Customer support information: information you choose to include in communications with us.
Information We Collect about Your Usage We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar technologies. Usage Data may include device information, browser information, IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties We may obtain information about you from third parties, including vendors and service providers, such as Shopify and our payment processors, who collect information to process your payments and fulfill your orders.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide you with the Services, including processing payments, fulfilling orders, and managing your account.
- Marketing and Advertising: We may use your personal information for marketing purposes, including sending promotional communications. You can opt-out of these communications at any time.
- Security and Fraud Prevention: We use your information to detect and prevent fraudulent activities.
- Communicating with You and Service Improvement: We use your information to provide customer support and improve our Services.
Cookies
We use Cookies on our Site to improve our Services and enhance your user experience. For specific information about the Cookies that we use, see Shopify's cookie policy. You can manage your cookie preferences through your browser settings.
How We Disclose Personal Information
We may disclose your personal information to third parties in certain circumstances, including:
- With vendors who perform services on our behalf (e.g., payment processing, data analytics).
- With our business and marketing partners to provide services and advertise to you.
- With your consent or at your direction.
We do not sell your personal information to any third parties.
Third Party Websites and Links
Our Site may provide links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information, but we cannot guarantee perfect security. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including:
- Right to Access: Request access to the personal information we hold about you.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate personal information.
- Right of Portability: Request a copy of your personal information.
- Right to Restrict Processing: Request restriction of our processing of your personal information.
You can exercise these rights by contacting us using the details below.
Complaints
If you have complaints about how we process your personal information, please contact us. If you're not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer your personal information outside your country. If we transfer your information from Europe, we rely on recognized transfer mechanisms to ensure adequate protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, please contact us at support@tecgear.co or at:
Tecgear
514 Chai Chee Ln, 05-15,
Singapore, 469029, SG